Registration and Scheduling
Pre-registration
Outpatient Scheduling
Advance Directives
What to Bring
Admissions
The Admitting Department will be your first stop before you are admitted to the hospital or before you have an outpatient procedure done. At Parkway Medical Center, it is our goal that patients who are admitted are provided services without discrimination. All information is confidential and becomes part of your medical record.
Parkway Medical Center's Admissions Office is conveniently located on the second floor of the hospital. Admission office hours are from 8:00 a.m. to 4:30 p.m., Monday through Friday.
During your registration for medical services, information and authorization will be needed for your medical record and for financial arrangements. All information will be handled confidentially. Please bring any insurance materials including your insurance and/or Medicare/Medicaid cards, physician orders and pay any co-pays or deductibles if owed.
Other helpful information to bring with you includes a medical history (previous surgeries or medical conditions, allergies, etc.), a list of medications you take, and your advance directive, if you have one.
If you are staying overnight, your room assignment will be determined by the kind of medical care you are to receive and room availability. As your condition improves, you may be transferred to another unit in the hospital.
Registration and Scheduling
The Patient Information Guide contains additional information and can be downloaded from your computer or mailed at your request. Always bring your insurance information and physician requests. You may also call and register by phone. The Admissions Office opens at 8:00 a.m., and the Emergency Room at Parkway Medical Center is open 24 hours a day.
Pre-registration
To reduce your wait time and process time for admissions, you are encouraged to call the Admissions Office, (256) 301-3495 (inpatient) or (256) 301-3717 (outpatient) in advance and pre-register. By pre-registering over the phone, you will only need to sign the paperwork, show verification of your insurance and identification once you arrive at the hospital.
Outpatient Scheduling
Centralized Scheduling handles appointments for all outpatient procedures. To schedule, reschedule, or cancel an appointment, please call (256) 301-3488 or (256)301-3472.
Advance Directives
Advance directives are documents written in advance of serious illness which state your choices about medical treatment or name someone to make choices about medical treatment for you, if you become unable to make decisions. Through advance directives such as living wills and durable powers of attorney for healthcare, you can make legally valid decisions about future medical treatment.
According to Alabama law, you have the right to refuse any medical or surgical treatment you do not wish to receive. Alabama law allows you to sign advance directives so that your wishes will be followed, even if you become unable to communicate them to your healthcare provider.
What to Bring
During the admission and registration process you will be asked to provide information about yourself, as well as financial information. Please be prepared to present:
• a picture identification card
• all active insurance cards
• MatureLife membership card
• any required co-payment/deductible
Physician orders and insurance verification will be done at this time.
The patient or responsible party may be asked to complete and sign several documents, including consent for treatment and authorization to bill insurance. Co-payments, deductibles, or non-covered charges will be paid prior to being admitted or registered. Patients who do not have insurance, or cannot pay at the time of admission will be referred to the Business Office for short-term payment arrangements.
For questions regarding admissions, please call (256) 301-3495.